Terms & Conditions

1. About Us

Nottingham Surveyors ("we", "us", "our") is a professional property surveying practice based in Nottingham, England. We are regulated by the Royal Institution of Chartered Surveyors (RICS) and accredited by the Chartered Institute of Building (CIOB) and the Residential Property Surveyors Association (RPSA).

Our registered office address is in Nottingham, Nottinghamshire, England. Our website address is: https://www.nottinghamsurveyors.com.

To contact us, please use our contact page or email info@nottinghamsurveyors.com.

2. Website Use

Acceptable Use

You may use our website only for lawful purposes. You must not use our website:

• In any way that breaches any applicable local, national, or international law or regulation
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material
• To knowingly transmit any data or material that contains viruses, trojans, worms, or other harmful programs

Accuracy of Content

The content of this website is provided for general information purposes only. Whilst we take reasonable care to ensure the accuracy of information published, we make no warranty, express or implied, as to its completeness or accuracy. Nothing on this website constitutes professional surveying advice — always obtain a formal survey report for any specific property.

Website Availability

We do not guarantee that our website will always be available or will be uninterrupted. We may suspend, withdraw, or restrict access to all or any part of our website without notice for business and operational reasons.

3. Our Services

Nottingham Surveyors provides property surveying, valuation, and related services in accordance with RICS professional standards and guidelines. Our services include, but are not limited to:

• RICS Level 2 Home Survey (formerly Homebuyer Report)
• RICS Level 3 Building Survey (formerly Full Structural Survey)
• Property Valuation (RICS Red Book)
• New Build Snagging Surveys
• Thermal Imaging Surveys
• Commercial Property Surveys

All surveying services are governed by a separate client engagement letter and terms of engagement, which are provided to you before any instruction is confirmed. In the event of any conflict between these website terms and our terms of engagement, the terms of engagement shall take precedence.

4. Quotations & Fees

All quotations provided through our website contact forms or by telephone are indicative only and are subject to confirmation following assessment of the specific property. A formal fee proposal will be issued before any survey commences.

Our fees are based on property type, size, age, value, and survey level required. Payment terms are set out in the client engagement letter issued for each instruction.

We reserve the right to amend our fee schedule at any time. Any fee changes will not affect confirmed instructions.

5. Survey Reports

Survey reports are prepared for the sole use of the named client and the specific property referenced in the report. Reports must not be relied upon by any third party. Any third party who does rely on a report does so at their own risk.

Our target turnaround time for survey reports is 48 hours from the date of inspection, subject to complexity and the surveyor's workload. Whilst we aim to meet this target, it is not a contractual guarantee.

Survey reports are provided in digital format (PDF) via email. Physical copies can be requested at an additional cost.

Survey reports reflect the condition of a property at the time of inspection only. We accept no responsibility for changes in condition occurring after the date of inspection.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Nottingham Surveyors or its content suppliers and is protected by English and international copyright laws.

You are permitted to view and print pages from our website for your personal, non-commercial use only. You must not:

• Reproduce, copy, or redistribute content without prior written permission
• Create derivative works from our content
• Use our content for commercial purposes without written consent
• Remove any copyright or proprietary notices from content

Survey reports prepared by Nottingham Surveyors remain the intellectual property of Nottingham Surveyors. A licence to use the report for the specific transaction for which it was commissioned is granted to the named client only.

7. Limitation of Liability

Our liability in relation to surveying services is set out in our individual client engagement letters and terms of engagement. We carry professional indemnity insurance in accordance with RICS mandatory requirements.

To the maximum extent permitted by applicable law, we exclude all liability for:

• Loss of profits, revenue, or business
• Loss of data or information
• Indirect, special, or consequential loss arising from website use
• Any loss caused by viruses, distributed denial-of-service attacks, or other technologically harmful material that may affect your computer or data

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be legally excluded or limited.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and information only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

The inclusion of a link to an external website does not imply endorsement of that website or its content by Nottingham Surveyors.

9. Complaints

We aim to provide an excellent service at all times. If you are dissatisfied with any aspect of our service, please contact us in the first instance through our contact page and we will endeavour to resolve your complaint promptly.

As a RICS-regulated firm, we maintain a formal complaints handling procedure in line with RICS requirements. If we are unable to resolve your complaint to your satisfaction, you have the right to refer the matter to the RICS Dispute Resolution Service. Full details of our complaints procedure are available on request.

10. Governing Law

These terms and conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales.

You and we both agree that the courts of England and Wales will have exclusive jurisdiction over any such dispute or claim, except that we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country.

These terms were last updated in April 2025. We reserve the right to amend these terms at any time. Continued use of our website following any changes constitutes your acceptance of the amended terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us or write to us at:

Nottingham Surveyors
Nottingham, Nottinghamshire, England
Email: info@nottinghamsurveyors.com
Website: www.nottinghamsurveyors.com